Special Requests
Extras such as child seats, roof racks and snow chains are
available at certain locations, and are charged locally.
Airport Fees
These are generally included in the prepayment, however
in certain circumstances this must be paid locally.
Local Taxes
Local taxes such as VAT are included in the prepayment unless
stated otherwise.
Collision Damage Waiver (CDW):
Protects the driver from any financial loss as a result
of damage caused to the vehicle except for the deductible
amount.
Third Party Liability (TP):
Protects the driver against claims by a third party for
injury or damage.
Extended Liability Protection (SLI/ELI
– USA and Canada):
Increases third party liability cover from the local statutory
minimum to a maximum of $1,000,000.
Theft Waiver (TW):
Insurance against auto theft is included in the prepayment
unless specified otherwise.
Personal Accident Insurance (PAI):
Available from the fleet operator and is not generally included.
Excess
Unless specified otherwise the client will be responsible
for the insurance excess in the case of damage to and or
loss of the vehicle.
InterCar Auto Rental Rates
Unless stated otherwise, rental rates include unlimited
mileage, TP insurance, CDW insurance, Theft Waiver and local
taxes.
Cancellation or Amendments
There is a charge for amendments or cancellations prior
to the collection date, unless cancellation protection has
been purchased.
Mechanical Failure or Accidents
In the event of a mechanical failure or an accident, the
rental location listed on the voucher should be contacted
immediately for a replacement vehicle or authorisation for
repairs.
Driving Areas
In certain locations it is not possible to take the vehicle
out of the country. Authorisation to cross international
borders must be obtained at the time of hire.
Customer Service
If the vehicle supplied is unsatisfactory, the Intercar
Auto Rental Ltd representative or the fleet operator should
be contacted immediately for a replacement at the time of
collection
